Intelligent Automation

Intelligent Automation

Intelligent Automation injects renewed efficiency across various facets of enterprise operations, with notable impact seen in scale, personalization, and the seamless execution of cross-departmental tasks. OKKO Global stands ready to elevate your work processes, fostering smarter, leaner, and more profitable operations. Our Intelligent Automation solutions, powered by low-code technology and driven by artificial intelligence (AI) and machine learning (ML), simplify business and operational systems.

Count on our team of domain-experienced experts to construct contemporary, automated environments leveraging cutting-edge platforms. Let OKKO Global be your strategic partner in achieving heightened productivity and operational excellence.


intelligent automation

What is Intelligent Automation?

Intelligent Automation refers to the integration of artificial intelligence (AI) and automation technologies to enhance and streamline business processes. It combines the capabilities of robotic process automation (RPA), machine learning (ML), and other advanced technologies to automate tasks, make data-driven decisions, and optimize workflows.

Benefits of AI-powered Intelligent Automation

1. Streamline and Optimize Processes

Intelligent Automation enhances operational efficiency by streamlining and optimizing business processes. Automated workflows reduce bottlenecks and enhance overall process performance.

2. Reduce Business Costs

Through the elimination of manual and repetitive tasks, Intelligent Automation helps reduce labor costs, minimize errors, and optimize resource allocation, contributing to overall cost savings.

3. Mitigate Business Risks

By enforcing standardized and automated processes, Intelligent Automation reduces the risk of errors and ensures compliance with regulations, enhancing overall risk management within the organization.

4. Improve Customer Satisfaction

Automation of customer-facing processes leads to quicker response times, personalized interactions, and overall improved service delivery, positively impacting customer satisfaction and loyalty.

5. Increase Efficiency

The automated execution of tasks and processes ensures swift and accurate outcomes, leading to increased overall efficiency in business operations.

6. Enhance Employee Productivity

Intelligent Automation allows employees to focus on more strategic and value-added tasks by handling routine and repetitive activities. This leads to increased employee productivity and job satisfaction.

How Intelligent Automation Works

Intelligent Automation (IA) seamlessly integrates cognitive intelligence technologies like AI, analytics, process discovery, and process mining, significantly broadening the scope of business process automation. These tools empower automation across a spectrum, from simple business tasks to comprehensive end-to-end processes. This transformative approach eliminates the need for human intervention in numerous activities, enabling your workforce to redirect their efforts toward more high-value achievements.

IA serves as a powerful augmentation and advancement of Robotic Process Automation (RPA). Through the incorporation of intelligent technologies, IA extends automation capabilities to tackle intricate tasks and processes. This evolution introduces new capabilities, including –

Identifying and assessing processes suitable for automation through sophisticated algorithms.

  • Extracting data from diverse sets and organizing it into customized formats, enhances data-driven decision-making.
  • Understanding visual information and digitally contextualizing it, allows for more comprehensive data analysis.
  • Evolving processing patterns through continuous learning and insights derived from data analytics.
  • Resolving issues without the need for human intervention, increasing operational efficiency.
  • Bringing together people, processes, and technology to create a harmonized and collaborative workforce, fostering a more connected and agile organizational environment.

The Difference Between RPA and Intelligent Automation


Robotic Process Automation (RPA) involves the use of software robots to execute repetitive tasks typically performed by human staff. By deploying these digital workers, organizations can establish a more efficient and error-resistant workforce. Once trained in the intricacies of a business process, these digital workers operate autonomously, completing tasks without the need for human intervention.

 RPA mimics human actions but lacks inherent human intelligence. It excels at executing predefined steps within a process, such as downloading and moving data, yet falls short in interpreting the data. In contrast, intelligent automation transcends these limitations. It operates akin to a full-fledged human employee, possessing the capability to not only handle data but also interpret it, draw inferences, and derive conclusions from the extracted information. 

 Intelligent Automation

Intelligent Automation (IA) encompasses various technologies, including Robotic Process Automation (RPA). Through the strategic integration of RPA, Artificial Intelligence (AI), and cognitive technologies, IA expands the scope of automated processes, unlocking heightened efficiency across diverse business operations.

 While RPA and AI share common ground within the realm of intelligent automation, AI functions as a singular tool within this broader framework. AI, being a cognitive technology with diverse forms and applications, is instrumental in optimizing processes and enhancing decision-making capabilities within the intelligent automation ecosystem.

The Features Included in Our Intelligent Automation Platform

1. Design Studio

Experience the simplicity of process automation design through a drag-and-drop interface that eliminates the need for coding. The Design Studio empowers users to effortlessly create reusable ‘objects,’ establishing events within a process that can be seamlessly implemented across the business. This fosters enhanced scalability, enabling efficient management of processes without the complexities of traditional coding methods.

2. Digital Workforce

Unlock the potential of a digital workforce that harnesses the power of autonomous software robots driven by advanced AI technologies. These digital workers emulate human intelligence and learning processes, executing tasks with precision and adaptability. The result is a workforce that combines efficiency with the ability to learn and evolve in real time.

3. Control Room

The Control Room serves as the command center, allowing you to train digital workers and allocate processes to them. This centralized hub provides real-time insights into process performance, offering a comprehensive overview of how digital workers are navigating and executing tasks. This visibility ensures optimal control and management of your automated processes.

The implementation of Intelligent Automation brings about numerous benefits, including the streamlining of processes, cost reduction, risk mitigation, improved customer satisfaction, increased efficiency, and enhanced employee productivity. These advantages collectively contribute to a more agile, responsive, and competitive organizational framework.

Get In Touch With Us!


    Enquiry Now With Us!